CrawlDex
Preflight detail

walmart.com

commerce.return

degraded recipe://commerce.return/walmart-start-return/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
82AES
82% outcome rate
Evidence and trust

low trust

32%
basisBased on 3 evidence samples from catalog reporters.3
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 31%
Evidence 3 public web observation
Freshness 0d fresh
Blockers 1 known friction
Recipe

Open Purchase History with the user present, choose Start a return, select item/reason/resolution/method, and preserve label or barcode evidence.

active
recipe://commerce.return/walmart-start-return/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 70
navigability 82
task completability 82
transactability 82
recoverability 82
policy parseability 82
trust safety 82
efficiency 82
Issue flags

Known blockers

login_required
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
return pathpurchase history start return
return methodsstore pickup mail fedex vary by item
default windowmost items 90 days with exceptions
source urlshttps://www.walmart.com/help/article/start-return-online/a760300a0bfb4cd4891e43f092c8bd18 | https://www.walmart.com/help/article/walmart-standard-return-policy/adc0dfb692954e67a4de206fb8d9e03a
Recommended actions

Remediation queue

  • mediumagent
    Capture the item-specific return method and label/barcode instead of relying on generic policy text. Improves recoverability when eligibility varies by item.
Agent handoff

Copy this into an agent runbook

commerce.return
Before attempting commerce.return on walmart.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"walmart.com","task":"commerce.return","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "walmart.com",
  "task": "commerce.return",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}