{"kind":"site-task","row":{"site":"wayfair.com","task":"customer_support.order_or_delivery_issue","health":"degraded","aes":79,"confidence":{"score":0.28,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.7 effective weight, Wilson bounds 0.096922-0.992473, and Beta posterior mean 0.575185."},"freshness":{"updated_at":"2026-09-18T06:42:56.355Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://wayfair.com/customer_support.order_or_delivery_issue/public-preflight-v1","evidence":{"sample_size":2,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-10-wayfaircom-customer-supportorder-or-delivery-issue"],"latest_evidence_id":"top100-customer_support-10-wayfaircom-customer-supportorder-or-delivery-issue","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.wayfair.com/help"]},"category":"customer_support"},"siteName":"Wayfair","taskPhrase":"order Or Delivery Issue","taskTitle":"Customer Support / Order Or Delivery Issue","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Sep 18, 2026, CrawlDex evidence shows that AI agents can order Or Delivery Issue on Wayfair with a human handoff. 79% task outcome signal across 2 observations; leading observed condition: Login Required.","citation":{"openingParagraph":"As of Sep 18, 2026, CrawlDex verdict for wayfair.com/customer_support.order_or_delivery_issue is Yes, with a human handoff (n=2).","sourceLine":"Source: CrawlDex, 2 observations, September 2026 — https://crawldex.com/sites/wayfair.com/customer_support.order_or_delivery_issue","wordCount":16},"outcomeRate":79,"outcomeSplit":{"success":18,"handoff":46,"partial":15,"blocked":21},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/wayfair.com/customer_support.order_or_delivery_issue","markdown":"/sites/wayfair.com/customer_support.order_or_delivery_issue.md","json":"/sites/wayfair.com/customer_support.order_or_delivery_issue/data","apiStatus":"/api/v1/status/wayfair.com","apiRecipe":"/api/v1/recipes/wayfair.com/customer_support.order_or_delivery_issue"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Wayfair","href":"/sites/wayfair.com"},{"name":"Customer Support / Order Or Delivery Issue","href":"/sites/wayfair.com/customer_support.order_or_delivery_issue"}],"lattice":{"primary":[{"href":"/sites/wayfair.com","label":"Wayfair agent reliability report"},{"href":"/tasks","label":"Browse agent task evidence"},{"href":"/submit","label":"Submit an observation for Wayfair order Or Delivery Issue"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/wayfair.com/commerce.check_return_policy","label":"Wayfair check Return Policy report","note":"AES 84"},{"href":"/sites/wayfair.com/account_support.find_account_help_guidance","label":"Wayfair find Account Help Guidance report","note":"AES 80"},{"href":"/sites/wayfair.com/account_support.find_account_orders_guidance","label":"Wayfair find Account Orders Guidance report","note":"AES 80"},{"href":"/sites/wayfair.com/commerce.find_assembly_service_guidance","label":"Wayfair find Assembly Service Guidance report","note":"AES 80"}],"mesh":[{"href":"/sites/southwest.com/customer_support.flight_help","label":"Southwest flight Help report","note":"Customer Support evidence"},{"href":"/sites/facebook.com/customer_support.account_recovery","label":"Facebook account Recovery report","note":"Customer Support evidence"},{"href":"/sites/hilton.com/customer_support.reservation_or_loyalty_help","label":"Hilton reservation Or Loyalty Help report","note":"Customer Support evidence"},{"href":"/sites/dropbox.com/customer_support.file_or_billing_help","label":"Dropbox file Or Billing Help report","note":"Customer Support evidence"}]},"metadata":{"title":"Can an AI agent order Or Delivery Issue on Wayfair? (September 2026) - CrawlDex","description":"Yes, with a human handoff on Sep 18, 2026: 79% outcome signal across 2 observations for Wayfair order Or Delivery Issue.","monthYear":"September 2026","lastVerified":"Sep 18, 2026","observations":2},"publisherVoice":{"domain":"wayfair.com","claimed":false,"statement":null,"agents_welcome":null,"entry_urls":[],"support_channels":[],"deprecation_notice":null,"updated_at":null}}