# xfinity.com

Overall health: constrained

| Task | Health | AES | Confidence | Evidence |
| --- | --- | ---: | --- | ---: |
| customer_support.cancel_service | constrained | 49 | low 0.27 | 2 |

## Recommended Actions

- Couple Xfinity cancellation with equipment-return evidence. Reduces post-cancellation fee risk from unreturned or mismatched equipment.
- Require total-price verification immediately before final submission. Reduces high-regret transaction errors.
- Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.