CrawlDex
Commerce / support

Request Refund

Request a refund or credit for an order, failed delivery, defective item, or policy-covered issue.

commerce.refund degraded human handoff expected browser only
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
74Best route AES
demo-returns.crawldex.com
Evidence and trust

low trust

15%
basisBased on 5 evidence samples from catalog reporters.5
sourceSources: seeded example.
nextTreat this as directional until trusted canaries or operator reports arrive.
Sites 1 known routes
Evidence 5 seeded example
Confidence low 24%
Freshness 0d fresh
Compatibility matrix

Origin support for this task

OriginHealthAESConfidenceFreshnessBlockers
demo-returns.crawldex.com
recipe://demo-returns.crawldex.com/commerce.refund/v1
 degraded
74
low
24% / 5 samples
 0d
fresh
policy_unparseable
Advisory profile

Blockers and completion rules

Typical blockers
login_requiredpolicy_unparseablehuman_handoff_requiredconfirmation_email_missing
Success criteria
  1. Refund eligibility and policy basis are captured
  2. Refund request, support case, or escalation is submitted as approved
  3. Expected refund amount, timing, and confirmation identifier are documented
Recommended actions

Remediation queue

  • mediumagent
    Use the highest-evidence origin for commerce.refund and report the outcome after the attempt. Compounds the task-level operating map with fresh execution evidence.
Agent handoff

Copy this into an agent runbook

commerce.refund
Before attempting commerce.refund on demo-returns.crawldex.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"demo-returns.crawldex.com","task":"commerce.refund","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "demo-returns.crawldex.com",
  "task": "commerce.refund",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}
Evidence notes

Source caveats

MVP seed data is included for demo origins until live task evidence is reported.