# Check ticket status

Task: customer_support.check_ticket_status
Category: customer_support
Health: unknown
Evidence: 0
Handoff posture: user_present_for_auth
API posture: browser_only

## Sites

| Origin | Health | AES | Confidence | Freshness | Blockers |
| --- | --- | ---: | --- | --- | --- |
| none | unknown | n/a | low 0.00 | unknown | none |

## Success Criteria

- Current ticket state, latest update, and owner are captured
- Next required action and expected response timing are identified
- Escalation path is documented when stalled

## Typical Blockers

- login_required
- 2fa_user_present
- human_handoff_required
- confirmation_email_missing