# Open support ticket

Task: customer_support.open_support_ticket
Category: customer_support
Health: unknown
Evidence: 0
Handoff posture: human_handoff_expected
API posture: browser_only

## Sites

| Origin | Health | AES | Confidence | Freshness | Blockers |
| --- | --- | ---: | --- | --- | --- |
| none | unknown | n/a | low 0.00 | unknown | none |

## Success Criteria

- Ticket includes issue, account context, evidence, and requested resolution
- Case number or support URL is captured
- Expected response channel is recorded

## Typical Blockers

- login_required
- captcha
- human_handoff_required
- confirmation_email_missing