CrawlDex
Customer Support / support chat

Save transcript

Save a support chat or email transcript with timestamps, agent names, and commitments.

customer_support.save_transcript unknown user present for auth browser only
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
n/aBest route AES
No site evidence yet
Evidence and trust

untrusted trust

0%
basisNo measured route evidence is attached yet.0
sourceNo trusted source tier is available yet.
nextCollect a trusted run before treating this as a reliable recommendation.
Sites 0 known routes
Evidence 0 none
Confidence low 0%
Freshness unknown unknown
Compatibility matrix

Origin support for this task

OriginHealthAESConfidenceFreshnessBlockers
No site evidence yet. Run a canary or submit an outcome.
Advisory profile

Blockers and completion rules

Typical blockers
login_requireddynamic_dom_unstableconfirmation_email_missinghuman_handoff_required
Success criteria
  1. Transcript or conversation record is saved
  2. Case number, dates, names, and commitments are extracted
  3. Gaps or unavailable transcript state is noted
Recommended actions

Remediation queue

  • highcrawldex
    Run canaries for customer_support.save_transcript before routing agents through this task. Turns catalog-only task intent into evidence-backed operating guidance.
Agent handoff

Copy this into an agent runbook

customer_support.save_transcript
Before attempting customer_support.save_transcript, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"choose-site-from-task-map","task":"customer_support.save_transcript","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "choose-site-from-task-map",
  "task": "customer_support.save_transcript",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}
Evidence notes

Source caveats

No evidence notes.