# Open support ticket

Task: dev_saas_api.open_support_ticket
Category: dev_saas_api
Health: unknown
Evidence: 0
Handoff posture: human_handoff_expected
API posture: browser_only

## Sites

| Origin | Health | AES | Confidence | Freshness | Blockers |
| --- | --- | ---: | --- | --- | --- |
| none | unknown | n/a | low 0.00 | unknown | none |

## Success Criteria

- Ticket includes environment, endpoint, request IDs, errors, and impact
- Case number or ticket URL is captured
- Response channel and expected SLA are recorded

## Typical Blockers

- login_required
- captcha
- human_handoff_required
- confirmation_email_missing