CrawlDex
Check

Category

Customer Support

Tickets, escalations, refunds, account locks, chat transcripts, policy answers, and case tracking.

Category health

60 measured rows

Friction likely 54Human nearby 2Blocked 4
12
defined tasks
1
measured tasks
58
unique sites
75
avg AES

Best current paths

Highest-scoring website checks

turo.com

customer_support.trip_or_claim_help

Friction likelyAES 78

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

uhaul.com

customer_support.reservation_or_claim_help

Friction likelyAES 75

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

walmart.com

customer_support.return_or_refund_support

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

venmo.com

customer_support.payment_issue

Friction likelyAES 78

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

slack.com

customer_support.workspace_help

Friction likelyAES 77

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

enterprise.com

customer_support.rental_car_help

Friction likelyAES 78

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

airbnb.com

customer_support.resolution_center

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

chewy.com

customer_support.pet_order_support

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

costco.com

customer_support.order_return_support

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

delta.com

customer_support.flight_help

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

doordash.com

customer_support.order_issue

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

grubhub.com

customer_support.order_issue

Friction likelyAES 79

Customer Support. Agents can make progress, but the path shows recurring friction.

Last verified Jul 8, 2026

Browse

Tasks in this category

Showing 12 of 12 matching tasks

Customer Support

Cancel service

Cancel a consumer service and verify end date, fees, retention offers, and confirmation.

Human nearbyAES 45live

The task commonly needs user presence, approval, or account context.

3tested sites6observations

Human handoff expected. Browser only.

Last verified Jul 8, 2026

Customer Support

Ask policy question

Ask or research a policy question and produce a cited answer with uncertainty noted.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Agent can usually work alone. Browser only.

Last verified Not yet verified

Customer Support

Check ticket status

Check status, owner, updates, SLA, and next steps for an existing support case.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

User present for sign-in. Browser only.

Last verified Not yet verified

Customer Support

Escalate issue

Escalate a support case by summarizing history, impact, policy basis, and requested urgency.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Human handoff expected. Browser only.

Last verified Not yet verified

Customer Support

Extract case number

Extract durable case identifiers from support pages, emails, transcripts, or receipts.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Agent can usually work alone. Browser only.

Last verified Not yet verified

Customer Support

Get human agent

Navigate support automation to reach a human representative or bounded human handoff.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Human handoff expected. Browser only.

Last verified Not yet verified

Customer Support

Negotiate bill

Ask for bill adjustment, retention offer, fee waiver, or payment arrangement.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Human handoff expected. Browser only.

Last verified Not yet verified

Customer Support

Open support ticket

Open a customer support ticket with issue details, account context, and requested resolution.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Human handoff expected. Browser only.

Last verified Not yet verified

Customer Support

Request refund

Request a refund with order, policy, reason, and evidence details.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

Human handoff expected. Browser only.

Last verified Not yet verified

Customer Support

Resolve account lock

Navigate account unlock or recovery steps and document identity or support requirements.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

User present for sign-in. Browser only.

Last verified Not yet verified

Customer Support

Save transcript

Save a support chat or email transcript with timestamps, agent names, and commitments.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

User present for sign-in. Browser only.

Last verified Not yet verified

Customer Support

Upload proof

Upload evidence such as receipt, screenshot, identity document, or damaged-item proof to a support case.

UnmeasuredNo AESlive

CrawlDex has not published enough evidence for this task yet.

0tested sites0observations

User present for sign-in. Browser only.

Last verified Not yet verified