CrawlDex
Preflight detail

aetna.com

healthcare_admin.find_in_network_doctor

degraded recipe://healthcare_admin.find_in_network_doctor/aetna-find-doctor/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
68AES
68% outcome rate
Evidence and trust

low trust

32%
basisBased on 2 evidence samples from catalog reporters.2
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 28%
Evidence 2 public web observation
Freshness 0d fresh
Blockers 3 known friction
Recipe

Use the public directory for candidate discovery, require plan selection or member login for certainty, and preserve provider confirmation caveats.

active
recipe://healthcare_admin.find_in_network_doctor/aetna-find-doctor/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 56
navigability 68
task completability 56
transactability 68
recoverability 56
policy parseability 68
trust safety 68
efficiency 56
Issue flags

Known blockers

login_requireddynamic_dom_unstablehuman_handoff_required
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
search pathfind a doctor choose plan or login
certainty branchpublic plan selection less certain than member login
confirmationprovider participation should be confirmed before booking
source urlshttps://www.aetna.com/individuals-families/find-a-doctor.html | https://www.aetna.com/faqs-health-insurance/selecting-participating-provider-faqs.html
Recommended actions

Remediation queue

  • mediumagent
    Require plan context for Aetna provider-directory claims. Reduces bad healthcare recommendations caused by broad public directory results.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
Agent handoff

Copy this into an agent runbook

healthcare_admin.find_in_network_doctor
Before attempting healthcare_admin.find_in_network_doctor on aetna.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"aetna.com","task":"healthcare_admin.find_in_network_doctor","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "aetna.com",
  "task": "healthcare_admin.find_in_network_doctor",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}