CrawlDex
Preflight detail

bankofamerica.com

finance_bills.dispute_charge

constrained recipe://finance_bills.dispute_charge/bofa-dispute-charge/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
48AES
48% outcome rate
Evidence and trust

low trust

32%
basisBased on 2 evidence samples from catalog reporters.2
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 27%
Evidence 2 public web observation
Freshness 0d fresh
Blockers 3 known friction
Recipe

Prepare transaction evidence, navigate to the posted transaction dispute entry point, and stop before any legal or financial attestation is submitted.

active
recipe://finance_bills.dispute_charge/bofa-dispute-charge/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 36
navigability 48
task completability 36
transactability 48
recoverability 36
policy parseability 48
trust safety 48
efficiency 24
Issue flags

Known blockers

login_required2fa_user_presenthuman_handoff_required
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
dispute pathonline banking or mobile posted transaction dispute
eligibilityposted transactions and deadline dependent
deadline hintmany transactions within 60 days of statement date
source urlshttps://www.bankofamerica.com/help/how-to-dispute-a-charge/ | https://www.bankofamerica.com/credit-cards/credit-card-disputes-faq/
Recommended actions

Remediation queue

  • highagent
    Require user approval for Bank of America dispute submission wording and attestations. Keeps financial/legal claims under user control.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
Agent handoff

Copy this into an agent runbook

finance_bills.dispute_charge
Before attempting finance_bills.dispute_charge on bankofamerica.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"bankofamerica.com","task":"finance_bills.dispute_charge","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "bankofamerica.com",
  "task": "finance_bills.dispute_charge",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}