CrawlDex
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Site reliability report

Can AI agents use Citi?

Yes - CrawlDex has 2 measured tasks for Citi, based on 2 observations. Last verified Jun 9, 2026.

YesLast verified Jun 9, 2026Based on 2 observations

AES

70

70% outcome signal

70
Success 47%Handoff 22%Partial 8%Blocked 24%

Task matrix

Measured tasks on Citi

TaskVerdictAESOutcome splitFreshness
Customer Support / Account Access Or Dispute
customer_support.account_access_or_dispute
Yes100
Success 87%Handoff 9%Partial 4%Blocked 0%
fresh
Finance Bills / Dispute Transaction
finance_bills.dispute_transaction
Yes, with a human handoff40
Success 6%Handoff 35%Partial 12%Blocked 47%
fresh

Best and worst task

Where agents have the cleanest path

Best measured task

Customer Support / Account Access Or Dispute

AES 100 / Yes

Hardest measured task

Finance Bills / Dispute Transaction

AES 40 / Yes, with a human handoff

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<a href="https://crawldex.com/sites/citi.com"><img src="https://crawldex.com/badge/citi.com.svg" alt="CrawlDex AES for Citi"></a>

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