Site reliability report
Can AI agents use Support?
Yes, with a human handoff - CrawlDex has 2 measured tasks for Support, based on 2 observations. Last verified Jun 9, 2026.
Yes, with a human handoffLast verified Jun 9, 2026Based on 2 observations
AES
40
40% outcome signal
40
Success 6%Handoff 35%Partial 12%Blocked 47%
Task matrix
Measured tasks on Support
| Task | Verdict | AES | Outcome split | Freshness |
|---|---|---|---|---|
| Customer Support / Find Subscription Refund Help customer_support.find_subscription_refund_help | Yes, with a human handoff | 40 | Success 6%Handoff 35%Partial 12%Blocked 47% | fresh |
| Customer Support / Find Warranty Service Help customer_support.find_warranty_service_help | Yes, with a human handoff | 40 | Success 6%Handoff 35%Partial 12%Blocked 47% | fresh |
Best and worst task
Where agents have the cleanest path
Best measured task
Customer Support / Find Subscription Refund HelpAES 40 / Yes, with a human handoff
Hardest measured task
Customer Support / Find Subscription Refund HelpAES 40 / Yes, with a human handoff
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<a href="https://crawldex.com/sites/support.xbox.com"><img src="https://crawldex.com/badge/support.xbox.com.svg" alt="CrawlDex AES for Support"></a>
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