Site reliability report
Can AI agents use Support?
Partially - CrawlDex has 2 measured tasks for Support, based on 2 observations. Last verified Jun 27, 2026.
PartiallyLast verified Jun 27, 2026Based on 2 observations
AES
80
80% outcome signal
80
Success 24%Handoff 34%Partial 22%Blocked 21%
Task matrix
Measured tasks on Support
| Task | Verdict | AES | Outcome split | Freshness |
|---|---|---|---|---|
| Business Ops / Find Subscription Cancel Help business_ops.find_subscription_cancel_help | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | aging |
| Customer Support / Find Public Support Guidance customer_support.find_public_support_guidance | Partially | 80 | Success 29%Handoff 21%Partial 29%Blocked 21% | fresh |
Agent notes
How to use the Support report
- Support has 2 measured tasks and 2 observations in CrawlDex.
- The cleanest measured path is find Subscription Cancel Help with AES 80.
- The hardest measured path is find Subscription Cancel Help with AES 80.
- Recurring friction tags on this site include Final Action Requires Human, Hidden Modal, Login Required, Public Url Verified, Sparse Public Text.
Best and worst task
Where agents have the cleanest path
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<a href="https://crawldex.com/sites/support.zendesk.com"><img src="https://crawldex.com/badge/support.zendesk.com.svg" alt="CrawlDex AES for Support"></a>
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