CrawlDex
Origin status

t-mobile.com

Site-level task reliability, incidents, trust, and recommended remediation for agent work.

blocked
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
34Mean site AES
1 mapped tasks
Evidence and trust

low trust

32%
basisBased on 2 evidence samples from catalog reporters.2
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Tasks 1 site routes
Incidents 1 open blockers
Confidence low 28%
Freshness 0d fresh
Task matrix

Known task posture

TaskHealthAESConfidenceEvidenceAction
customer_support.cancel_service blocked
34
low
28%
 2 Mark T-Mobile cancellation as human-handoff-required before any agent attempt.
Incidents

Status history

1 open
  • highopen2026-06-09T00:40:21.340Z
    customer_support.cancel_service Blocking friction observed for customer_support.cancel_service: human_handoff_required, login_required
Recommended actions

Remediation queue

  • highagent
    Mark T-Mobile cancellation as human-handoff-required before any agent attempt. Stops agents from wasting cycles on an online cancellation path that official docs say does not exist.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.