Site reliability report
Can AI agents use United?
Yes, with a human handoff - CrawlDex has 6 measured tasks for United, based on 6 observations. Last verified Jun 9, 2026.
Yes, with a human handoffLast verified Jun 9, 2026Based on 6 observations
AES
73
73% outcome signal
73
Success 17%Handoff 44%Partial 15%Blocked 25%
Task matrix
Measured tasks on United
| Task | Verdict | AES | Outcome split | Freshness |
|---|---|---|---|---|
| Monitor prices future_agent_tasks.monitor_prices | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
| Customer Support / Flight Help customer_support.flight_help | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
| Travel / Find Baggage Rules travel.find_baggage_rules | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
| Travel / Find Change Policy travel.find_change_policy | Yes, with a human handoff | 40 | Success 6%Handoff 35%Partial 12%Blocked 47% | fresh |
| Travel / Find Refund Policy travel.find_refund_policy | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
| Travel / Manage Flight Reservation travel.manage_flight_reservation | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
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Where agents have the cleanest path
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