Support handoff report
The Customer Support Handoff Index For AI Agents
Support and service routes where agents are most likely to encounter chat, phone, email, manual review, or other human handoffs.
Publication gate
IndexableThis report has at least 50 qualifying evidence-backed rows and is eligible for search indexing.
- 1,363
- ranked rows
- 1,780 observations
- evidence
- 80%
- need a person nearby
- Jul 8, 2026
- last verified
Live rows
Ranked from current CrawlDex evidence
| Rank | Site task | Verdict | AES | Evidence | Main blocker |
|---|---|---|---|---|---|
| 1 | Travelexinsurance insurance.travel_claim_status travelexinsurance.com | Blocked | 34 | 3 | login walls |
| 2 | Joinroot insurance.file_or_track_claim joinroot.com | Blocked | 44 | 3 | login walls |
| 3 | Molinahealthcare insurance.health_claim_or_appeal_lookup molinahealthcare.com | Blocked | 44 | 3 | login walls |
| 4 | Consumerfinance gov_civic.file_complaint consumerfinance.gov | Blocked | 52 | 3 | CAPTCHA checks |
| 5 | Recreation gov_civic.apply_for_permit recreation.gov | Blocked | 50 | 3 | login walls |
| 6 | Sba gov_civic.register_business sba.gov | Needs user presence | 58 | 3 | login walls |
| 7 | Reportfraud Ftc gov_civic.file_complaint reportfraud.ftc.gov | Blocked | 39 | 3 | CAPTCHA checks |
| 8 | Booking customer_support.reservation_help booking.com | Blocked | 53 | 3 | login walls |
| 9 | Sam gov_civic.register_business sam.gov | Needs user presence | 58 | 4 | login walls |
| 10 | Walgreens healthcare_admin.refill_prescription walgreens.com | Blocked | 59 | 4 | login walls |
| 11 | Allianztravelinsurance insurance.travel_claim_status allianztravelinsurance.com | Blocked | 60 | 3 | login walls |
| 12 | Cvs healthcare_admin.refill_prescription cvs.com | Blocked | 60 | 3 | login walls |
| 13 | Equifax finance_bills.credit_report_freeze_or_dispute equifax.com | Blocked | 60 | 3 | two-factor checks that need the user present |
| 14 | Experian finance_bills.credit_report_freeze_or_dispute experian.com | Blocked | 60 | 3 | two-factor checks that need the user present |
| 15 | Travelguard insurance.travel_claim_status travelguard.com | Blocked | 60 | 3 | login walls |
| 16 | Snapchat customer_support.account_access_help snapchat.com | Blocked | 51 | 3 | login walls |
| 17 | Zoom subscriptions.request_refund zoom.us | Blocked | 55 | 2 | login walls |
| 18 | Mychart healthcare_admin.request_records mychart.org | Completes with friction | 60 | 3 | login walls |
| 19 | Worldnomads insurance.travel_claim_status worldnomads.com | Blocked | 60 | 3 | login walls |
| 20 | Pennymac real_estate_moving.estimate_mortgage pennymac.com | Blocked | 47 | 3 | forced account creation |
| 21 | Cms healthcare_admin.ask_about_estimate cms.gov | Blocked | 53 | 3 | login walls |
| 22 | Proof legal_admin.online_notarization proof.com | Completes with friction | 68 | 3 | login walls |
| 23 | Ambetterhealth insurance.health_claim_or_appeal_lookup ambetterhealth.com | Completes with friction | 69 | 3 | login walls |
| 24 | Bcbs insurance.health_claim_or_appeal_lookup bcbs.com | Completes with friction | 69 | 3 | login walls |
| 25 | Deltadental insurance.health_claim_or_appeal_lookup deltadental.com | Completes with friction | 69 | 3 | login walls |
| 26 | Acuity insurance.file_or_track_claim acuity.com | Completes with friction | 70 | 3 | login walls |
| 27 | Americanexpress finance_bills.dispute_transaction americanexpress.com | Completes with friction | 70 | 3 | login walls |
| 28 | Amfam insurance.file_or_track_claim amfam.com | Completes with friction | 70 | 3 | login walls |
| 29 | Capitalone finance_bills.dispute_transaction capitalone.com | Completes with friction | 70 | 3 | login walls |
| 30 | Chase finance_bills.dispute_transaction chase.com | Completes with friction | 70 | 3 | login walls |
| 31 | Chime finance_bills.dispute_transaction chime.com | Completes with friction | 70 | 3 | login walls |
| 32 | Cinfin insurance.file_or_track_claim cinfin.com | Completes with friction | 70 | 3 | login walls |
| 33 | Discover finance_bills.dispute_transaction discover.com | Completes with friction | 70 | 3 | login walls |
| 34 | Geico insurance.file_or_track_claim geico.com | Completes with friction | 70 | 3 | login walls |
| 35 | Libertymutual insurance.file_or_track_claim libertymutual.com | Completes with friction | 70 | 3 | login walls |
| 36 | Mercuryinsurance insurance.file_or_track_claim mercuryinsurance.com | Completes with friction | 70 | 3 | login walls |
| 37 | Openly insurance.file_or_track_claim openly.com | Completes with friction | 70 | 3 | login walls |
| 38 | Paypal finance_bills.payment_app_dispute paypal.com | Completes with friction | 70 | 3 | login walls |
| 39 | Progressive insurance.file_or_track_claim progressive.com | Completes with friction | 70 | 3 | login walls |
| 40 | Safeco insurance.file_or_track_claim safeco.com | Completes with friction | 70 | 3 | login walls |
| 41 | Squareup finance_bills.payment_app_dispute squareup.com | Completes with friction | 70 | 3 | login walls |
| 42 | Statefarm insurance.file_or_track_claim statefarm.com | Completes with friction | 70 | 3 | login walls |
| 43 | Venmo finance_bills.payment_app_dispute venmo.com | Completes with friction | 70 | 3 | login walls |
| 44 | Wise finance_bills.payment_app_dispute wise.com | Completes with friction | 70 | 3 | login walls |
| 45 | Zellepay finance_bills.payment_app_dispute zellepay.com | Completes with friction | 70 | 3 | login walls |
| 46 | Dominionenergy real_estate_moving.transfer_utility_service dominionenergy.com | Completes with friction | 72 | 3 | login walls |
| 47 | Georgiapower real_estate_moving.transfer_utility_service georgiapower.com | Completes with friction | 72 | 3 | login walls |
| 48 | Sdge real_estate_moving.transfer_utility_service sdge.com | Completes with friction | 72 | 3 | login walls |
| 49 | Socalgas real_estate_moving.transfer_utility_service socalgas.com | Completes with friction | 72 | 3 | login walls |
| 50 | Txu real_estate_moving.transfer_utility_service txu.com | Completes with friction | 72 | 3 | login walls |
| 51 | Pge real_estate_moving.transfer_utility_service pge.com | Completes with friction | 73 | 3 | login walls |
| 52 | Sce real_estate_moving.transfer_utility_service sce.com | Completes with friction | 73 | 3 | login walls |
| 53 | Xfinity real_estate_moving.transfer_utility_service xfinity.com | Completes with friction | 73 | 3 | login walls |
| 54 | Internationalvanlines real_estate_moving.compare_moving_quote internationalvanlines.com | Blocked | 46 | 4 | forced account creation |
| 55 | Healthcare healthcare_admin.find_in_network_doctor healthcare.gov | Completes with friction | 64 | 3 | login walls |
| 56 | Kaiserpermanente healthcare_admin.find_in_network_doctor kaiserpermanente.org | Completes with friction | 64 | 3 | login walls |
| 57 | Aetna healthcare_admin.find_in_network_doctor aetna.com | Completes with friction | 66 | 4 | login walls |
| 58 | Disneyplus customer_support.streaming_account_help disneyplus.com | Blocked | 67 | 3 | login walls |
| 59 | Hioscar insurance.health_claim_or_appeal_lookup hioscar.com | Completes with friction | 69 | 3 | login walls |
| 60 | Vsp insurance.health_claim_or_appeal_lookup vsp.com | Completes with friction | 69 | 3 | login walls |
| 61 | Auto Owners insurance.file_or_track_claim auto-owners.com | Completes with friction | 70 | 3 | login walls |
| 62 | Chubb insurance.file_or_track_claim chubb.com | Completes with friction | 70 | 3 | login walls |
| 63 | Clearcover insurance.file_or_track_claim clearcover.com | Completes with friction | 70 | 3 | login walls |
| 64 | Kemper insurance.file_or_track_claim kemper.com | Completes with friction | 70 | 3 | login walls |
| 65 | Lemonade insurance.file_or_track_claim lemonade.com | Completes with friction | 70 | 3 | login walls |
| 66 | Nationwide insurance.file_or_track_claim nationwide.com | Completes with friction | 70 | 3 | login walls |
| 67 | Att real_estate_moving.transfer_utility_service att.com | Completes with friction | 73 | 3 | login walls |
| 68 | Fpl real_estate_moving.transfer_utility_service fpl.com | Completes with friction | 73 | 3 | login walls |
| 69 | Nationalgridus real_estate_moving.transfer_utility_service nationalgridus.com | Completes with friction | 73 | 3 | login walls |
| 70 | Verizon real_estate_moving.transfer_utility_service verizon.com | Completes with friction | 73 | 3 | login walls |
| 71 | Aaa insurance.file_or_track_claim aaa.com | Needs user presence | 57 | 3 | login walls |
| 72 | Spectrum real_estate_moving.transfer_utility_service spectrum.net | Completes with friction | 60 | 3 | login walls |
| 73 | Xcelenergy real_estate_moving.transfer_utility_service xcelenergy.com | Completes with friction | 60 | 3 | login walls |
| 74 | Medicare healthcare_admin.find_in_network_doctor medicare.gov | Completes with friction | 66 | 4 | login walls |
| 75 | Newyorklife insurance.life_claim_documents newyorklife.com | Completes with friction | 66 | 3 | login walls |
| 76 | Instacart food_local.cancel_order instacart.com | Completes with friction | 71 | 4 | login walls |
| 77 | Grubhub food_local.order_pickup_delivery grubhub.com | Needs user presence | 45 | 3 | login walls |
| 78 | Data Cms healthcare_admin.find_in_network_doctor data.cms.gov | Needs user presence | 55 | 4 | login walls |
| 79 | Benefits gov_civic.check_benefits_eligibility benefits.gov | Completes with friction | 62 | 4 | login walls |
| 80 | Bcbs healthcare_admin.find_in_network_doctor bcbs.com | Completes with friction | 64 | 3 | login walls |
| 81 | Cigna healthcare_admin.find_in_network_doctor cigna.com | Completes with friction | 64 | 3 | login walls |
| 82 | Aliexpress commerce.check_return_policy aliexpress.com | Completes with friction | 66 | 3 | unclear policy text |
| 83 | Comed real_estate_moving.transfer_utility_service comed.com | Completes with friction | 66 | 3 | login walls |
| 84 | Coned real_estate_moving.transfer_utilities coned.com | Completes with friction | 66 | 2 | login walls |
| 85 | Metlife insurance.life_claim_documents metlife.com | Completes with friction | 66 | 3 | login walls |
| 86 | Prudential insurance.life_claim_documents prudential.com | Completes with friction | 66 | 3 | login walls |
| 87 | Erieinsurance insurance.file_or_track_claim erieinsurance.com | Completes with friction | 67 | 3 | login walls |
| 88 | Celebritycruises travel.manage_cruise_booking celebritycruises.com | Completes with friction | 75 | 3 | login walls |
| 89 | Irs legal_admin.apply_ein irs.gov | Completes with friction | 75 | 3 | login walls |
| 90 | Mercari commerce.check_return_policy mercari.com | Completes with friction | 75 | 3 | login walls |
| 91 | Poshmark commerce.check_return_policy poshmark.com | Completes with friction | 75 | 3 | login walls |
| 92 | Stockx commerce.check_return_policy stockx.com | Completes with friction | 75 | 3 | login walls |
| 93 | Uhaul customer_support.reservation_or_claim_help uhaul.com | Completes with friction | 75 | 3 | login walls |
| 94 | Usps customer_support.package_or_mail_help usps.com | Completes with friction | 75 | 3 | login walls |
| 95 | Dell customer_support.warranty_or_repair_help dell.com | Completes with friction | 76 | 3 | login walls |
| 96 | Ikea commerce.check_return_policy ikea.com | Completes with friction | 76 | 3 | login walls |
| 97 | Max customer_support.streaming_account_help max.com | Completes with friction | 76 | 3 | login walls |
| 98 | Netflix customer_support.streaming_account_help netflix.com | Completes with friction | 76 | 3 | login walls |
| 99 | Spotify customer_support.streaming_account_help spotify.com | Completes with friction | 76 | 3 | login walls |
| 100 | Apple customer_support.device_or_account_help apple.com | Completes with friction | 77 | 3 | login walls |