CrawlDex
Preflight detail

my.clevelandclinic.org

healthcare_admin.book_appointment

constrained recipe://healthcare_admin.book_appointment/clevelandclinic-mychart/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
45AES
45% outcome rate
Evidence and trust

low trust

32%
basisBased on 3 evidence samples from catalog reporters.3
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 30%
Evidence 3 public web observation
Freshness 0d fresh
Blockers 4 known friction
Recipe

Find the relevant appointment/request path, collect constraints, and stop before final booking or request submission without user approval.

active
recipe://healthcare_admin.book_appointment/clevelandclinic-mychart/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 33
navigability 45
task completability 33
transactability 45
recoverability 33
policy parseability 45
trust safety 45
efficiency 21
Issue flags

Known blockers

login_required2fa_user_presenthuman_handoff_requiredconfirmation_email_missing
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
scheduling pathsmychart schedule or public request appointment
review branchsome requests reviewed by provider office
patient contextestablished patient specialty insurance location dependent
source urlshttps://my.clevelandclinic.org/online-services/mychart/ | https://my.clevelandclinic.org/resources/mychart-appointment-and-scheduling-troubleshooting | https://my.clevelandclinic.org/webappointment
Recommended actions

Remediation queue

  • highagent
    Differentiate Cleveland Clinic confirmed scheduling from request-for-review flows. Prevents agents from telling users they are booked when staff review is still pending.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
Agent handoff

Copy this into an agent runbook

healthcare_admin.book_appointment
Before attempting healthcare_admin.book_appointment on my.clevelandclinic.org, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"my.clevelandclinic.org","task":"healthcare_admin.book_appointment","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "my.clevelandclinic.org",
  "task": "healthcare_admin.book_appointment",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}