CrawlDex
Preflight detail

southwest.com

travel.manage_flight_reservation

blocked recipe://southwest.com/travel.manage_flight_reservation/public-preflight-v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
73AES
73% outcome rate
Evidence and trust

low trust

32%
basisBased on 3 evidence samples from catalog reporters.3
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 30%
Evidence 3 public web observation
Freshness 0d fresh
Blockers 3 known friction
Recipe

Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.

active
recipe://southwest.com/travel.manage_flight_reservation/public-preflight-v1
  1. Open the documented public path for Southwest Airlines: Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request. Public source or help surface is visible.
  2. Check the listed blockers and policy constraints before entering account, payment, booking, or cancellation state. login_required, 2fa_user_present, price_mismatch, policy_parseable, confirmation_email_clean
  3. Stop before any irreversible or user-sensitive action and ask for explicit approval. User approval is captured before final action.
Human approval
Keep the user present for payment, price, fee, booking, or purchase confirmation. Stop before any final transaction.
Do not cross
  • Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.
  • Use only user-provided confirmation data and stop at final confirmation.
  • Surface baggage, fare-class, refund, and schedule-change rules before recommending action.
Success signals
  • Manage-trip path identified
  • Fare or refund policy surfaced
  • Change/cancel confirmation state or email available after user-approved action
Dimension scores

Why the route scores this way

reachability 61
navigability 73
task completability 73
transactability 61
recoverability 73
policy parseability 73
trust safety 61
efficiency 61
Issue flags

Known blockers

login_required2fa_user_presentprice_mismatch
Policy notes
public pathOfficial manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.
task familycancel
seo angleSouthwest Airlines Flight Changes and Refunds: Public Preflight for AI Agents
confidence noteOfficial airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.
launch setfirst 300 public preflight
Recommended actions

Remediation queue

  • highagent
    Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval. Keeps the agent inside documented, reversible, user-approved boundaries.
  • highagent
    Require total-price verification immediately before final submission. Reduces high-regret transaction errors.
Agent handoff

Copy this into an agent runbook

travel.manage_flight_reservation
Before attempting travel.manage_flight_reservation on southwest.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"southwest.com","task":"travel.manage_flight_reservation","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "southwest.com",
  "task": "travel.manage_flight_reservation",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}