CrawlDex
Preflight detail

bestbuy.com

commerce.cancel_order

constrained recipe://commerce.cancel_order/bestbuy-cancel-order/v1
Hold / Collect evidence first

Do not trust this route yet

The current evidence set is too thin for a confident agent decision.

Next: Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
55AES
55% outcome rate
Evidence and trust

low trust

32%
basisBased on 2 evidence samples from catalog reporters.2
sourceSources: public web observation.
nextTreat this as directional until trusted canaries or operator reports arrive.
Confidence low 27%
Evidence 2 public web observation
Freshness 0d fresh
Blockers 2 known friction
Recipe

Open order details, verify cancel-button availability and fulfillment status, and stop before confirming cancellation.

active
recipe://commerce.cancel_order/bestbuy-cancel-order/v1
  1. Open the official public source page and verify the current task path before acting. Source URL, page title, and task-specific branch are captured.
  2. Enter the task surface only after matching the user's goal to the documented path. Required identity, payment, policy, or JavaScript gate is visible.
  3. Stop at any irreversible, paid, or account-mutating step until the user approves. Final-state language and user approval are captured.
Dimension scores

Why the route scores this way

reachability 43
navigability 55
task completability 43
transactability 55
recoverability 43
policy parseability 55
trust safety 55
efficiency 43
Issue flags

Known blockers

login_requiredhuman_handoff_required
Policy notes
observation methodpublic official help or docs page
observation date2026-06-09
cancellation pathorder details cancel button when available
eligibilityorder status and fulfillment dependent
handoff casesscheduled delivery install or shipped items
source urlshttps://www.bestbuy.com/site/help-topics/cancel-your-order/pcmcat203900050004.c?id=pcmcat203900050004
Recommended actions

Remediation queue

  • mediumagent
    Gate Best Buy cancellation on order-status visibility. Avoids retry loops on orders that have already shipped or need support.
  • mediumagent
    Capture handoff evidence and pause before accepting retention offers. Keeps user intent explicit during adversarial cancellation flows.
Agent handoff

Copy this into an agent runbook

commerce.cancel_order
Before attempting commerce.cancel_order on bestbuy.com, check CrawlDex. Current verdict: Collect evidence first. Run a canary or submit a trusted outcome before allowing an agent to attempt this unsupervised.
curl -sS -X POST /api/v1/preflight \
  -H 'content-type: application/json' \
  -d '{"site":"bestbuy.com","task":"commerce.cancel_order","agent_profile":{"stack":"browser-use","browser_runtime":"playwright"}}'
Preflight contract 
{
  "site": "bestbuy.com",
  "task": "commerce.cancel_order",
  "agent_profile": {
    "stack": "browser-use",
    "browser_runtime": "playwright"
  }
}